FAQ
Your questions answered
How much does shipping cost ?
Shipping costs vary based on factors such as destination and the number of items purchased. The accurate shipping amount will be displayed on the checkout page.
How long will it take to receive my order?
Shipping times vary depending on the product and your location. Typically, you can expect your order to arrive within 14-21 business days.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes if your order hasn’t already been processed.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will assist you in resolving the issue and ensure you receive the correct item or a refund.
Do you offer international shipping?
Yes, we offer international shipping to select countries.
How can I contact customer support?
You can reach our customer support team through our contact page, via email at support@jingle1.com, or by using the live chat feature on our website during business hours.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.